![]() ![]() ![]() The test call feature is currently unavailable on Teams for web. ![]() It won’t be retained or used by Microsoft. Your test recording will be deleted immediately after the call. The test call feature is currently available in English only. After that, you'll get a summary of the test call, and you can make changes in your device settings. Follow the instructions from Test Call Bot and record a short message. Select Make a test call to test your settings. Under Audio devices, make sure your mic is selected from the Microphone dropdown menu. Next to your profile picture at the top of Teams, select Settings and more > Devices. See if your mic is connected in your Teams settings. Some devices have a physical mute option on the device itself, so check that your headphone boom is not in the mute position (usually upright or away from your mouth), or that your external mic's physical mute button is not turned on. Make sure you unmute your mic before or during the meeting. If people in a meeting can't hear you, you might be muted. Important: For the best performance, make sure you have the latest version of Teams and the most recent Windows update or Mac OS update installed. ![]()
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